Backcountry Price Match and Returns Policy

Yes. They have a procedure for price adjustments. You will receive a price difference refund if, after making a purchase, the item’s price drops within the next 30 days.

Price Match Criteria:

For the Backcountry shop to match a lower price on a product, it must meet a set of rules.

These are the standards:

The thing has to be the same.

Here is what their customer service says:

Yes, as long as they are advertising the identical item shown on our site (same model, year, size, and color), we may usually match the price published on the website of another approved US dealer.

The competitor’s store needs to have stock of the item you want to price match.

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Price Match Process:

At Backcountry, the price match procedure is simple. This is how they match prices:

Call them at 1-800-233-7159 or use their live chat service after discovering an item at a rival, then provide them with the URL to price match. Backcountry Price Match.

The price match can only be done online; it cannot be done in-store.

Exclusions:

Exclusions are things whose prices cannot be matched. There are a few backcountry exclusions, including:

• Items on sale or clearance.
• Limited-time specials, like those found on Black Friday, are available.
• The products must be sold by a US merchant with authorization. Items on auction sites do not have price matching.
• To validate their price-matching exclusions, I got in touch with their customer support.

Here is what they replied:

“it has to be an official retailer, and the price has to be displayed on the site. aka no coupons/promos.”

Price Adjustment Process:

The price adjustment process at Backcountry is done in a few ways such as:

• You can ask for a price match from Backcountry.com if you buy something there and the price drops within 30 days of your purchase. They will comply.
• On their website, they also state that you can buy the same item from Backcountry if you discover it at a rival for a lesser price. After making the purchase, you can get in touch with Backcountry and show them the cheaper price offered by a rival. They will then credit your account with the price difference.
• However, in either case, a price change can be requested online by calling their phone number or chatting with them live.

Their phone number is 1 (800) 233-7159.

You don’t need a URL for Live Chat. On their website, use the Chat button to access it at the bottom of the page or in the top right corner.

Backcountry Returns

What’s eligible for returns?

• You can always return unused equipment for a full refund.
• Used items must be sent back within 30 days of delivery, and instead of a refund, only store credit will be given.
• Products must be undamaged and in their original packaging with all tags still attached.
• The expense of repairs is the responsibility of the client if the products are damaged or not in the same condition as when they were delivered.
• Returns are handled between three and five business days after they are sent back.
• Customers who have concerns about workmanship or material flaws on their equipment can get in touch with the warranty department.
• Store credit will be given for used and undamaged equipment, bicycles, or bicycle frames. Returns that are harmed as a result of carelessness or abuse, however, may be rejected by the businesses. You won’t get your Expedition Perks rewards back if you return whatever you purchased with them. Only the item you returned will be paid to you. For instance, you would only receive $80 back if you returned a $100 item and $20 in rewards were used.
• When you need to make an exchange, the best thing to do is send back the first item and then place a new order. By doing this, you can be certain that you’ll receive the new item quickly and that it won’t run out while you’re waiting. However, you can call or speak with a Gearhead if you’d rather make an exchange without creating a new order.

Store Credits

You could receive store credit if you return something. You can use this credit to make purchases on the website. While most credits expire after 90 days, this credit will be invalid after a year. Backcountry Price Match.

Warranty Contacts

Please send an email to warranty@backcountry.com if you have a warranty issue with a product. In your email, please be careful to include as many details as you can, such as

• the order number
• purchase date
• product brand
• a brief description of the issue.

Most importantly, please attach photos of the item, including the defective area.

Returns Shipping

Backcountry provides qualified customers in the continental US who return items that don’t require shipping freight with a flat-rate $6.99 UPS shipping label. To print this label, just go to your Order History and ask for a return.

As an alternative, you can ask a Gearhead for help in creating the RMA number that is required to handle your return. Backcountry Price Match.

*Products required to ship freight may include

• kayaks
• surfboards
• SUP boards
• cargo boxes
• car racks
• indoor cycles, and more.

Simply write your RMA number, order number, and any other pertinent information outside your shipping container as soon as you obtain it.

After that, send your return through mail or drop it off at a UPS location in accordance with Backcountry’s instructions.

Once their warehouse has received your goods, return shipping normally takes 3-5 business days.

Backcountry’s Price Match Competitor’s List:

At the Backcountry shop, there is no precise list of rival businesses. However, they assert that they will match prices with any US-approved dealer who is selling the same item for less.

Why is Backcountry popular?

Backcountry is a well-known internet retailer because it sells apparel and equipment for the outdoors. Backcountry has been in business for many years and offers a variety of goods, including:

• Hiking Gear
• Camping Equipment
• Bike Accessories And Apparel
• Running Clothing And Footwear

Backcountry.com is a specialized online retailer that offers clothes and outdoor recreation equipment for winter sports, road riding, mountain biking, camping, and hiking. Because they have so many things, Backcountry is a well-liked retailer.

Summary of this Article:

The price adjustment and match policy of Backcountry have been the subjects of this essay. We hope to have clarified any queries you may have had before completing your purchase from this merchant.

If not, feel free to leave a comment below or read some of our other blog entries for additional details on these rules and how they can make your Backcountry purchasing experience simpler.

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Backcountry Price Match and Returns Policy Also Ask

What is the backcountry return policy? You can return unused equipment at any time for a complete refund to your original payment method. If your payment method of choice is not available, we will award you a shop credit in place of your refund. Used items must be sent back within 30 days of delivery, and instead of a refund, only store credit will be given.

Is Walmart the owner of Backcountry? On May 7, 2007, it was announced that Liberty Media Corporation, which also owns QVC and other e-commerce businesses, had bought a controlling interest in Backcountry.com.

Are backcountry prices similarly exorbitant and affordable? “We’ll match any published price for an identical item (same size, colour, and year) in brand-new condition. This price must be found on the website of an authorised US merchant.

Does Amazon own Backcountry? Backcountry, a private equity-backed company that was established in 1996 and is currently owned by TSG Consumer Partners, approaches its product offerings with a similar level of finesse.

Backcountry Price Match Video