Jackson Energy Authority Login Payment
Looking for the Jackson Energy Authority Login Payment and bill pay service? This guide provides all of your payment options in one place – simply select the option that works for you.
It’s simple to manage the account online and make payments on your bill. For online payment to manage the account use the link below on this page for the Jackson Energy Authority bill pay login.
You will also find useful information regarding bill pay such as the customer service number, billing address, and billing phone number below.
How Do I Pay My Jackson Energy Authority Bill?
You can pay your Jackson Energy Authority bill online via phone, online, or via mail. It is easy to keep on top of your bills by using the online payment system.
➤ Pay Online: The online service offered by JEA allows you to pay securely using a checking account, credit card, or debit card.
It accepts Discover and Visa and MasterCard are accepted. The service also allows you to view your bill as well as the amount you must pay, and schedule your payments for the future. Additionally, you can review your past billing history.
You can also help the environment by opting out of the use of paper bills. To pay the JEA bill payment online, simply click below the “Login Here” button below to sign in, register and view your bill, or access your account on the internet.
➤ Pay by Phone: Pay by Phone Jackson Energy Authority billing phone number is 731-422-7500.
➤ Pay by Post: The Jackson Energy Authority billing address for payment is Jackson Energy Authority P.O. Box 68, Jackson, TN 38302-0068.
It is recommended to use the envelope supplied with your bill and send your payment along with the top half of the invoice. Include the JEA credit card number when you write your check.
Your account number is located within your account statement. To ensure your JEA payment is made on time it is recommended that you make your payment at least five business days prior to the due date shown on your monthly billing statement.
➤ Pay your bill with an automatic payment plan: If you want an easy way to stay on top of the cost of the utility bill, sign up for automatic billing. You can sign up for automatic billing through the internet or by going to a JEA store.
➤ Pay in Person: There are two customer service centers that allow you to cash out your bills in person. One center is located downtown at 351 Dr. Martin Luther King Jr. Drive and is open Monday through Friday from 8 AM to 5 PM.
Another center is located in 2030 Pleasant Plains and is open Monday – Friday 8 AM – 6 PM. It is also possible to pay at these locations after hours by using JEA drop boxes that are located outside the premises.
Opening & Closing Accounts
Jackson Energy Authority makes it easy for customers who are new to start a new service, modify an existing service or stop the service.
Visit the “Apply for Service” page on the JEA website and complete the online application. If you have questions regarding new services, or if you need any other advice, get in contact with the customer services department. Check below for customer contact details.
Jackson Energy Authority offers a complete overview of its utility services and rates. An exhaustive list of current residential industrial, commercial and residential rates can be downloaded in PDF on the Jackson Energy Authority website.
Jackson Energy Authority Contact
➤ Customer Service: 731-422-7500
➤ Customer Service (Toll-Free Outside Madison County): 888-577-6427
➤ Customer Service Center (Downtown): 351 Dr. Martin Luther King Jr. Drive. Jackson, TN 38301
➤ Customer Center (North): 2030 Pleasant Plains Ext. Jackson, TN 38305
➤ Emergency: 731-422-2500 (call anytime during the day or at night)
You can also make contact with Jackson Energy Authority online with the Contact Us form.
About Jackson Energy Authority
Jackson Energy Authority is a municipal utility that provides electric water, natural gas, water, and wastewater services for residents or businesses located in Jackson, TN, and areas of Madison County.
The utility has a total of 4000 customers. Its mission is to deliver outstanding utility services and to create value for customers and the community.
FAQ About Jackson Energy Authority Login Payment
A Jackson Energy Authority utility truck drove by my house. Are they restoring power in my area?
→ Following a storm, our crews begin by assessing the damages and determine reasons for the outage before power can be restored. In some instances the vehicle that is an employee who is responsible for maintenance on other parts of our infrastructure like gas, telecom, water or wastewater. Find out how to go about the Restoration Process.
Can customer service tell me when my power will be restored?
→ In many instances, we may not be able to provide you with an estimate of time. Restoring power after a severe storm is a lengthy process that impacts each customer differently . Reconstruction time is dependent on the circumstances as well as the cause of the disruption. In some cases our emergency teams may be required to wait until most imminent threat of the storm has passed before starting the restoration process.
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